At Happy Homestead Company, every order is packed with care, love, and a little bit of barnyard charm. Because our products are handmade in small batches, we appreciate your patience while we whip, pour, and label each item just right before sending it your way.
🪶 Processing Time
- Orders typically ship within 3–5 business days (Monday–Friday).
- During busy seasons, new product launches, or craft fairs, processing may take a day or two longer — but we promise, it’s worth the wait.
- You’ll receive an email notification with tracking information once your order hits the mail truck (or the trusty homestead mailbox).
🐝 Shipping Methods & Rates
We currently ship within the United States via trusted carriers such as USPS or UPS.
Shipping rates are automatically calculated at checkout based on your location and order weight.
Free local pickup or delivery may be available at select events or markets — check our socials for updates!
🌿 Warm Weather Disclaimer (Tallow Products)
Our whipped tallow balms are made with natural ingredients that can soften or melt in high heat.
If you live in a warm climate, please:
- Bring your package indoors promptly after delivery.
- If melting occurs, place the balm in the fridge for 15–30 minutes — it’ll re-solidify and stay just as effective (we promise).
🧴 Lost, Delayed, or Damaged Packages
Once your order leaves the homestead, it’s in the capable hands of our shipping carriers.
If your package gets delayed, lost, or arrives damaged:
- Double-check your tracking info.
- Contact the carrier for assistance.
- Reach out to us at support@happyhomesteadcompany.c — we’ll help however we can to make it right.
We’re not responsible for packages lost due to incorrect addresses, but if it happens, email us and we’ll see if a replacement can be arranged.
🐓 Returns
Due to the personal nature of our products, we can’t accept returns or exchanges.
If something arrives damaged or you’re unhappy with your order, please email us within 7 days of delivery — we’ll do our best to fix the issue.
💌 Contact Us
Questions about your order or shipping status?
Email us anytime at support@happyhomesteadcompany.com
Thank you for supporting small-batch, handmade products from the homestead!
When you shop small, you help keep the barn lights on and the bees buzzin’. 🐝🌾